M/s Jagannath Tek Chand Arhat ("we", "us", or "our") operates the website at jagannathtekchand.com (the "Site"). This Privacy Policy explains what information we collect, why we collect it, and how we use it. We take your privacy seriously and do not sell your personal information to anyone.
1. Information We Collect
We only collect information you voluntarily provide to us:
- Enquiry form submissions — name, phone number, email address, and your message.
- WhatsApp conversations — messages you send us via the WhatsApp button on this Site. These are handled by WhatsApp's own platform and their privacy policy applies.
- Phone calls — if you call us directly, we may note your number and enquiry details.
We do not use cookies for tracking, run advertising scripts, or collect any data automatically beyond what your browser sends with every web request (such as your IP address, browser type, and referring URL via our hosting provider's server logs).
2. How We Use Your Information
- To respond to your enquiry or callback request.
- To discuss grain procurement, commission agency services, or buyer–seller arrangements.
- To contact you about your order or transaction.
We do not use your information for marketing, newsletters, or automated messaging without your explicit consent.
3. How We Store and Protect Your Information
Enquiry details are kept in our business records (physical or digital) solely for the purpose of fulfilling your request. We retain business communication records for as long as required by applicable Indian law, including the Companies Act and GST regulations, typically up to 8 years. After that period, records are securely deleted or destroyed.
We take reasonable precautions to protect your information but no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited situations:
- With your consent — for example, sharing your contact with a buyer or miller you asked us to connect you with.
- Legal compliance — if required by law, court order, or government authority under applicable Indian law.
- Business continuity — if the business is transferred or merged, your information may pass to the successor entity under the same terms.
5. Third-Party Services
This Site uses the following third-party services that may have access to limited technical data (e.g. IP addresses via server requests):
- Google Fonts — for typography. Google Privacy Policy.
- Tailwind CDN / jsDelivr — for stylesheet delivery.
- GSAP CDN (Cloudflare) — for animations.
- WhatsApp (Meta) — when you click "WhatsApp Us". WhatsApp Privacy Policy.
- Google Maps — via the "Open in Google Maps" link. Google Privacy Policy.
6. Children's Privacy
This Site is intended for adults engaged in agricultural trade. We do not knowingly collect information from persons under 18 years of age.
7. Your Rights (India — DPDP Act 2023)
Under India's Digital Personal Data Protection Act 2023, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate personal data.
- Erase your personal data (subject to legal retention obligations).
- Withdraw consent for any processing based on consent.
- Nominate another person to exercise these rights on your behalf.
To exercise any of these rights, contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.
9. Contact Us
For any questions, requests, or concerns about this Privacy Policy, reach us at:
- Business name: M/s Jagannath Tek Chand Arhat
- Address: Shop No. 113, New Anaj Mandi, Tohana, Dist. Fatehabad, Haryana — 125120
- Phone / WhatsApp: +91 98963 51236
- Email: deepakbansal@jagannathtekchand.com